Terms of service

Welcome to Ourfigure. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

If you do not agree with any part of these terms, please do not use our services.

1. Overview

This website is operated by Ourfigure. Throughout the site, the terms “we,” “us,” and “our” refer to Ourfigure.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional policies referenced herein.

These terms apply to all users of the site, including browsers, customers, and merchants.

2. Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your state or country of residence

  • You will not use our products for any illegal or unauthorized purpose

  • You will not violate any applicable laws in your jurisdiction

A breach of these terms may result in termination of your access to our services.

3. Products & Availability

All products offered by Ourfigure are made to order. This allows us to provide unique and personalized items while maintaining consistent quality.

We reserve the right to:

  • Modify or discontinue products at any time without notice

  • Limit quantities of any products or services

We make every effort to display product colors and images as accurately as possible, but we cannot guarantee that your device’s display will reflect the exact appearance.

4. Pricing & Billing

All prices are listed in USD unless otherwise stated.

We reserve the right to:

  • Change pricing at any time without prior notice

  • Correct errors in pricing or product information

By placing an order, you agree to provide current, complete, and accurate billing and account information.

We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, or policy violations.

5. Order Acceptance & Cancellation

After placing an order, you will receive an order confirmation email. This does not signify final acceptance of the order.

We reserve the right to cancel or refuse orders in cases including, but not limited to:

  • Suspected fraud or chargeback risk

  • Incorrect pricing or listing errors

  • Violations of our policies

If your order is canceled after payment, you will receive a full refund.

6. Shipping & Delivery

Shipping times and delivery estimates are provided for reference only and may vary depending on location, product type, and external factors such as carrier delays.

By placing an order, you acknowledge that:

  • Delivery times are estimates, not guarantees

  • Delays may occur during peak seasons or due to circumstances beyond our control

For full details, please review our Shipping Policy.

7. Returns & Refunds

We aim to ensure customer satisfaction with every order.

Because our products are made to order, return handling may differ from traditional retail.

If there is an issue with your order, please contact us and we will review your case and provide an appropriate resolution in accordance with our Refund Policy.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Designs

  • Product images

  • Text and graphics

is the property of Ourfigure and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, or exploit any content without prior written permission.

9. Prohibited Uses

You agree not to use our website or services:

  • For any unlawful purpose

  • To infringe upon intellectual property rights

  • To distribute malicious code or harmful content

  • To interfere with the security or functionality of the website

We reserve the right to terminate access for users who violate these terms.

10. Disclaimer of Warranties

Our services and products are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that:

  • The service will be uninterrupted or error-free

  • The results obtained will be accurate or reliable

Some jurisdictions do not allow limitations on warranties, so certain exclusions may not apply to you.

11. Limitation of Liability

To the fullest extent permitted by law, Ourfigure shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

In jurisdictions that do not allow certain limitations, our liability shall be limited to the maximum extent permitted by law.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party services.

Use of third-party sites is at your own risk.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will take effect immediately upon posting on this page. It is your responsibility to review this page periodically for updates.

14. Governing Law

These Terms of Service and any separate agreements shall be governed by and interpreted in accordance with the laws of the United States.

15. Contact Information

For questions about these Terms of Service, please contact us at:

📧 support@ourfigure.com
📍 14054 N Florida Ave, Tampa, FL 33613, United States